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I have ran into similar situation.

As far as i know, they will open a file to investigate all suspected fraud transactions you reported, and won't clear the amount of those transactions till they finish the investigation (you will be asked to sign a statement claiming not executing those transactions). However, since the amount invovled in my case is much less than yours, i had been spared the hassle of handling the BPNI tax and a big amount of interest. I assume you can try to talk yourself out of paying those with PC? Maybe a threat of drpping their card will work?
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Replies, comments and Discussions:

  • PC financial 太不地道,从我MASTERCARD上多划走近一万加币,打电话去理论,打死都没人接电话,大有卷款潜逃的感觉。不知该如何办
    • 我用到现在他们的客服还是不错的,你要是着急,不妨到CIBC去和他们交涉一下,那是他们的母银行
      • 去过了,人家说各管各的
      • who is manulife's parent company?
        • autolife
        • manulife好像没有母公司吧?
    • 去LOBLAW或有些NOFILLS,他们有CSR
      • what mean by CSR? thanks for ur reply
        • CUSTOMER SERVICE REPR. 有人值守。
    • 打这个电话,1-888-723-8881,应该是按0跟人说话?现在各种call center都特别坏,一大堆语音提示,跟人说话的选项总是在最后最后才告诉你按几。我不建议去商店里找CSR,call centre有经理可找,权限更大。
      • 俺感觉1-800好像转包给印度去了吧。反正上次就愣没听懂说啥。
        • 应该没有。上次我问过她们,好像是在大西洋省份的某个城市。:)
    • 你不是说是有人冒用你的卡, 他们正调查吗》
      • 大雁,谢谢你还记得我。
        是有人在11月从我账上转走9500CAD, 我报告银行,他们说正在调查,但这9500每次都出现在我的STATEMENT上.这个月又加上balance protection nsurance incl taxes 94.12, 凭啥我要付这笔钱?还告诉我MINIMUM PAYMENT 573, DUE DAY: jAN 9, 2008; OTHERwise I will be charged interest 19.97%????? 
        • 太恐怖了,
        • I have ran into similar situation.
          As far as i know, they will open a file to investigate all suspected fraud transactions you reported, and won't clear the amount of those transactions till they finish the investigation (you will be asked to sign a statement claiming not executing those transactions). However, since the amount invovled in my case is much less than yours, i had been spared the hassle of handling the BPNI tax and a big amount of interest. I assume you can try to talk yourself out of paying those with PC? Maybe a threat of drpping their card will work?
    • 所以一定要找正规银行。当错RBC从我帐上划走......,每天利息要付几千,结果一个电话过去,转了几下,找到了出错的分行,人家非常客气的给了XXX.00作心理慰安费,经理还亲自写(非打印)了道歉信。