My parents' case is in the similar period as yours. They were asked to redo medical check and background check. But we didn't get the mail. The communication channel with Ottawa is not working. Something like one to two monthes reply your email if you are lucky.
My MP Paul's office did a lot of help. They follow up with Ottawa every 2 to 3 monthes even the MP assisstant lady changed in the middle. In this Oct, after 1.5 years since their first medical exam, my parents get the big envelope. I would say without the communication between my MP's office with Ottawa, I will finally lose my patent.
So I would suggest try to looking help from your MP's office.
Good luck and all the best!
My MP Paul's office did a lot of help. They follow up with Ottawa every 2 to 3 monthes even the MP assisstant lady changed in the middle. In this Oct, after 1.5 years since their first medical exam, my parents get the big envelope. I would say without the communication between my MP's office with Ottawa, I will finally lose my patent.
So I would suggest try to looking help from your MP's office.
Good luck and all the best!