本文发表在 rolia.net 枫下论坛Like what I described earlier last month, I took my parents to OHIP Lawrence/Warden office to get their OHIP coverage, but only my father got his, and mom's application was turned down.
So I wrote a letter to OHIP Eligibility Review Committee in Kingston, attached all supporting documents, and requested for a review. I also criticized the bad service we had experienced at the local office, and defined the front line worker as "arrogant and ignorant and not listening to the clients".
Guess what? Yesterday I got a phone call from a Policy Support Representative from Kingston, she apologized to me for the wrong conduct of the local office, and encouraged me to take my mom one more time to the local office to get her OHIP card. She said in case anyone would give us hard time, just give them her directly line and she would deal with them seriously. She provided me with her full name, her title and her direct number.
I am so happy that I stood up for ourselves this time. See, we all need to fight for our rights. Being slient and obeyient sometimes make us look so weak and stupid. Having said all that, of course you have to know what you are doing, and do your homework before voicing it up.更多精彩文章及讨论,请光临枫下论坛 rolia.net