本文发表在 rolia.net 枫下论坛Terrence Wang
27 Montezuma Trail, Scarborough, ON
M1V 1K4
(416)293-3624 / (647)839-0960
wang.terrence@gmail.com
Objective
IT Support / Executive
Profile
 Teamwork & collaboration
 Innovative, creative, initiative and adaptive
 Strong trouble shoot computer hardware/software systems in a LAN environment
 Listening, understanding & responding in an auditory environment
 Commitment to continuous learning and information seeking
 Problem judging and solving
 Experienced in a technical helpdesk environment
 Always working in a networked environment
 Able to identify, communicate and escalate potential business issues or challenges
 Good communication skills, accuracy in handling detail, strong abilities of observation, abilities of analyzing problems, cheerful personality and a strong sense of responsibility
 A good sense of fun and life balance
Skills
 2 years computer science college education and over 10 years work experience in IT technical position, development and support
 Years system supporting experience in network OS of Windows 2003 Server, Windows 2000 Advance Server, Windows NT Terminal Server, Citrix Service, Novell Netware, Novell GroupWise mail system, Novell NDS directory service and Linux server, MailSweeper email-filter application, Veritas V8.x & 9 Backup software, Mcafee Viruscan virus protection deployment
 Well knowledge of DHCP, DNS, TCP/IP, FTP, WEB, email gateway and trouble-shooting
 WINDOWS XP configuration and deployment experience
 Experienced PCs/Laptops OS imaging and restore via Symantec Ghost
 Over 3 years MS OfficeXP support experience and develop
 Support diverse network / ERP applications via Terminal Service
 Advanced troubleshooting skills and experience
 Excellent written and verbal communication skills in English and Chinese (Both Cantonese & Mandarin)
 Be able to process documents independently
 Excellent customer service orientation
 Achievement orientation
Working History
2002~2005  IT Supervisor
Saatchi & Saatchi Advertising (Publicis Groupe) Guangzhou
One of the biggest Advertising Agency in world
Principal Duties
 Provision of high quality Information Technology support services.
 Delivery of reliable and efficient IT services, including F/P, Email, business application, to the business.
 Optimal network performance (LAN and WAN) and trouble shooting.
 Responsive user support and education resource
 Responsible for a formal, scheduled data backup and recovery procedure including offsite storage
 Trouble shoot computer hardware/software systems in a LAN/WAN environment
 Support enterprise level systems in applications client side
 PCs/Laptops OS imaging and re-install
 PCs/Laptops software install and delivery
 Virus protection policy implementation
 Support business EPR application
 Maintenance of data integrity and security
 Helpdesk support and trouble shooting over 350 end users in daily
Significant Projects
 Network Files Storage solution and implement (MS Windows 2003)
 Novell GroupWise Email system upgrade (Novell Netware 5.1)
 Company website maintenance (Linux 8 Server & FTP)
1994~2002 Senior Developer
Creacharms Information Technology Co., Ltd.
Its business is covered software/application development and system integrated.
Principal Duties
 Provide technical design / develop on enterprise level systems
 System DCOM/COM developing, programming complex arithmetic and universal system modules
 Define, design, develop, install, document, maintain and troubleshoot
 Evaluate technologies, design solutions, and develop proposals
Significant Projects
 Guangzhou Waterworks Company Water Rate Charge Application
 Pharmaceutical wholesales GSP MIS Application System
 Paper Product manufacturer ERP Application System
 Glassware Manufacturer ERP Application System
 Furniture Manufacturer ERP Application System
1994~1996  IT Executive (Contract)
J. Walter Thompson Advertising (WPP Group) Guangzhou
One of the biggest Advertising Agency in world
Duties
 Provide Information Technology support services
 Administrate of IT services for the office
 Monitor network performance (LAN)
Project
 Assisted Lotus Domino Upgrade
1990~1994 IT Dept. Programmer
Pharmacia & Material Supplemental Company, Guangzhou
Duties
 Commercial business applications development
 Financial control & audit applications development
 Human resource application development
 OA application development
Education
1991~1993 Major was Scientific & Technical English
English Department of Guangdong Scientific & Technical University
1988~1990 Major in Computation & Modern Management theory
Mathematic Department of Guangzhou Normal College
1985~1988 Nanwu High School of Guangzhou更多精彩文章及讨论,请光临枫下论坛 rolia.net
27 Montezuma Trail, Scarborough, ON
M1V 1K4
(416)293-3624 / (647)839-0960
wang.terrence@gmail.com
Objective
IT Support / Executive
Profile
 Teamwork & collaboration
 Innovative, creative, initiative and adaptive
 Strong trouble shoot computer hardware/software systems in a LAN environment
 Listening, understanding & responding in an auditory environment
 Commitment to continuous learning and information seeking
 Problem judging and solving
 Experienced in a technical helpdesk environment
 Always working in a networked environment
 Able to identify, communicate and escalate potential business issues or challenges
 Good communication skills, accuracy in handling detail, strong abilities of observation, abilities of analyzing problems, cheerful personality and a strong sense of responsibility
 A good sense of fun and life balance
Skills
 2 years computer science college education and over 10 years work experience in IT technical position, development and support
 Years system supporting experience in network OS of Windows 2003 Server, Windows 2000 Advance Server, Windows NT Terminal Server, Citrix Service, Novell Netware, Novell GroupWise mail system, Novell NDS directory service and Linux server, MailSweeper email-filter application, Veritas V8.x & 9 Backup software, Mcafee Viruscan virus protection deployment
 Well knowledge of DHCP, DNS, TCP/IP, FTP, WEB, email gateway and trouble-shooting
 WINDOWS XP configuration and deployment experience
 Experienced PCs/Laptops OS imaging and restore via Symantec Ghost
 Over 3 years MS OfficeXP support experience and develop
 Support diverse network / ERP applications via Terminal Service
 Advanced troubleshooting skills and experience
 Excellent written and verbal communication skills in English and Chinese (Both Cantonese & Mandarin)
 Be able to process documents independently
 Excellent customer service orientation
 Achievement orientation
Working History
2002~2005  IT Supervisor
Saatchi & Saatchi Advertising (Publicis Groupe) Guangzhou
One of the biggest Advertising Agency in world
Principal Duties
 Provision of high quality Information Technology support services.
 Delivery of reliable and efficient IT services, including F/P, Email, business application, to the business.
 Optimal network performance (LAN and WAN) and trouble shooting.
 Responsive user support and education resource
 Responsible for a formal, scheduled data backup and recovery procedure including offsite storage
 Trouble shoot computer hardware/software systems in a LAN/WAN environment
 Support enterprise level systems in applications client side
 PCs/Laptops OS imaging and re-install
 PCs/Laptops software install and delivery
 Virus protection policy implementation
 Support business EPR application
 Maintenance of data integrity and security
 Helpdesk support and trouble shooting over 350 end users in daily
Significant Projects
 Network Files Storage solution and implement (MS Windows 2003)
 Novell GroupWise Email system upgrade (Novell Netware 5.1)
 Company website maintenance (Linux 8 Server & FTP)
1994~2002 Senior Developer
Creacharms Information Technology Co., Ltd.
Its business is covered software/application development and system integrated.
Principal Duties
 Provide technical design / develop on enterprise level systems
 System DCOM/COM developing, programming complex arithmetic and universal system modules
 Define, design, develop, install, document, maintain and troubleshoot
 Evaluate technologies, design solutions, and develop proposals
Significant Projects
 Guangzhou Waterworks Company Water Rate Charge Application
 Pharmaceutical wholesales GSP MIS Application System
 Paper Product manufacturer ERP Application System
 Glassware Manufacturer ERP Application System
 Furniture Manufacturer ERP Application System
1994~1996  IT Executive (Contract)
J. Walter Thompson Advertising (WPP Group) Guangzhou
One of the biggest Advertising Agency in world
Duties
 Provide Information Technology support services
 Administrate of IT services for the office
 Monitor network performance (LAN)
Project
 Assisted Lotus Domino Upgrade
1990~1994 IT Dept. Programmer
Pharmacia & Material Supplemental Company, Guangzhou
Duties
 Commercial business applications development
 Financial control & audit applications development
 Human resource application development
 OA application development
Education
1991~1993 Major was Scientific & Technical English
English Department of Guangdong Scientific & Technical University
1988~1990 Major in Computation & Modern Management theory
Mathematic Department of Guangzhou Normal College
1985~1988 Nanwu High School of Guangzhou更多精彩文章及讨论,请光临枫下论坛 rolia.net