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This happens a lot to some people. The best way is to switch DSL of some sort. I've noticed that it may not related to Rogers as a service provider, but

Rogers @home's whole ISP network design. I believe:
1. The only way rogers has control is the hostname of a user computer.
2. The not so dynamic IP is totally decided by your hostname.
3. If anyone has a good hostname and a rogers modem, theny can connect.
4. There're malicious geeks out there doing things like killing your box and then use your hostname and connection.
5. there're many reasons for that. They can do certain things that they don't want to do with their own IP.

Of course this is just an assumption. So in order to protect yourself, have a dedicated line, which you can get from DSL.

On the other hand, may I ask the OS of your gateway PC and your firewall software? I also suspect certain OS works less stable with @home...
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Replies, comments and Discussions:

  • 工作学习 / IT技术讨论 / Rogers Cable老是掉线,请各位帮忙。兄弟住在Victoria Park / Lawrence。IP手动设定无效,DNS多加几个无效
    • This happens a lot to some people. The best way is to switch DSL of some sort. I've noticed that it may not related to Rogers as a service provider, but
      Rogers @home's whole ISP network design. I believe:
      1. The only way rogers has control is the hostname of a user computer.
      2. The not so dynamic IP is totally decided by your hostname.
      3. If anyone has a good hostname and a rogers modem, theny can connect.
      4. There're malicious geeks out there doing things like killing your box and then use your hostname and connection.
      5. there're many reasons for that. They can do certain things that they don't want to do with their own IP.

      Of course this is just an assumption. So in order to protect yourself, have a dedicated line, which you can get from DSL.

      On the other hand, may I ask the OS of your gateway PC and your firewall software? I also suspect certain OS works less stable with @home...
      • Win2000 Pro, Simplified Chinese. No firewall installed. Some other interesting info see my reply to I myself. Thanks.
        • I had win98, win2k and linux. win2k was very very unstable. I am not saying hackers won't be a possibility here. MAC address, modem s/n, is not something one can't change...
      • 除“用户名”外,我想Modem的硬件序列号也是识别信号之一。楼上那位不知是否也是用的TERAYON品牌的Mdeom,如果是,估计这款Modem有问题。
        • 果然是TERAYON
    • Woops! USB adapter上联接计算机的端口拔出来再接上就好了!另一方面,用网卡死活不行,联不上网,TCP/IP设置跟USB一模一样。
    • 为什么呢?我的@Home已经用了半个月了,没掉过一次线。我住DOWNTOWN。
      • maybe you have some good luck, congratulations!
    • 我的一个客户有过老掉线的情况,他的计算机没大约10分钟就掉一次线,然后需要重起。fighting against 了好几天,最后发现是modem的问题,换了一个,一切都好了。
      • 还是SAMSUNG的modem好用,虽然象块砖头,质量特好。
      • 我曾经断线近半个月,开始以为是modem的问题,后来发现是cable线缆的问题。
        • 我整天打ROGERS的技术电话,他们那两下子我基本都摸熟了。从他们的计算机可以做远程的回路响应测试,可以PING你的MODEM,还可以PING你的计算机。因此从他们那里很容易查出问题的。我要是有那套设备,也就做他们的技术支持中文热线了。
          • PING机器?我把IMCP关了都还能ping?
    • ROGERS的CABLE上网,同时使用MODEM的序列号和CLIENT ID进行身份验证。
      • 问一下,我申请cable,但是不喜欢@home的modem能不能用自己买的?买的modem是通过了@home的认证的。