Key Responsibilities:
- Qualify leads from marketing activity, online research, and social media connections as sales opportunities
- Contact potential clients through cold calls and emails
- Present the company Agescan to potential clients
- Identify client needs and suggest appropriate products to build up business relationship
- Proactively seek new business opportunity in the market
- Prepare and attend trade shows to promote product and company’s service
- Communicate between China suppliers and North American customers
- Closely work with Suppliers on inquiry, leads and new POs and follow through shipping status.
- Process all leads and follow up any potential sales.
- Track and trace loads to address any issues and ensure accurate deliveries
- Liaise with customers to resolve inquiries and provide updates or changes
- Oversee and manage progress of all deliveries and loads
- Ensure all booking and shipping information is accurate, logical and complete
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Qualifications:
- 4-5 years of experience in an international trade, supply chain and client relationship building role
- College or Post-secondary education major in Commerce, International Trade or Marketing preferred.
- Experience working in a manufacturing and/or trading company is beneficial.
- Proficiency with computer and keyboarding skills required (Microsoft Outlook, Word, and Excel)
- Self-motivated, resourceful, entrepreneurial and relationship-focused.
- Exceptional interpersonal skills and ability to interact with all personality types
- Strong attention to details and solid problem-solving skills
- Excellent communication and presentation skills
- Able to accept flexible and after-work hours (regularly)
- English and Mandarin proficiency are required in order to communicate with suppliers and customers.